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Fellowes Neato Matte CD/DVD Labels (Model 99945, 300-Count)
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|| Product Brand : Fellowes || || Model : 99945 ||
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Customer Review :
Easiest To Work With : Fellowes Neato Matte CD/DVD Labels (Model 99945, 300-Count)
I bought these labels hoping to save money by buying in bulk. However, about half the time I tried to print on these labels, the printer would jam (it's a brand new printer and does not jam in spite of heavy use in our business which professionally prints pictures). I tried it several different ways and I had two other people try. Even when it does work, it does not align right, probably because of the paper getting caught or not coming through the printer right. The money you save is not worth your extra time. And only 1 or 2 out of 10 ended up being usable.
What makes me more angry is that when I complained to customer service and asked for a refund, they said they have thousands of happy customers and have never heard of this complaint before (basically implying that this must be my fault). They agreed to refund my money on a prorated basis on the ones I did not use, never mind that so many labels were destroyed or jammed or misaligned in printing. I spent $12 to mail them back 90% of the labels, and received 50% of my money back ($22.50). So I only ended up getting $10 on the $50 I spent. This is because, as they claim, this complaint is unusual and they never heard of this happening to anyone before. But as you can see, there are other very similar complaints and other 1-star reviews on this product right here on this site.
